Automated Customer Account Transfer Service (ACATS)

Welcome to the ACATS section of the Learning Center! The Automated Customer Account Transfer Service (ACATS) system automates and standardizes procedures for transferring assets in a customer account from one brokerage firm or bank to another. Locate the content that you need by using Search to filter or access Resources to navigate to all of the ACATS content.

The Automated Customer Account Transfer Service (ACATS) system automates and standardizes procedures for the transfer of assets in a customer account from one broker-dealer and/or bank to another. Participants can use the ACATS system to efficiently and automatically enter, review, and generate instructions to settle customer account transfers. ACATS facilitates the transfer of many different types of assets, including equities, corporate and municipal bonds, unit investment trusts (UITs), mutual funds, options, annuities, and cash.

ACATS transactions are not guaranteed, and they are subject to reversal in the event of the default of a participant that is party to a transfer. All qualified NSCC full service Members and DTC bank participants are eligible to use ACATS.

Note: Mutual Fund Service Members of NSCC are eligible to use the service on a limited basis, through the interface between ACATS and Fund/SERV. See ACATS-Fund/SERV. default

ACATS Overview Series

To help gain an understanding of the Automated Customer Account Transfer Service (ACATS) system and processes, login to view the five-part ACATS Overview series.

Welcome to ACATS Overview: Understanding the Automated Customer Account Transfer Service, part 1 of a five-part series. Obtain an understanding of ACATS processing, including:

  • History of Automated Customer Account Transfer Service (ACATS)
  • Benefits of ACATS
  • ACATS processing capabilities

Video length: 10 minutes

ACATS Overview - Part 1

Welcome to ACATS Overview Part 2. This part of the five-part series provides you with an understanding of:

  • Record Input types
  • Standard and nonstandard transfers
  • ACATS process flow of a standard transfer
  • Roles of deliverers and receivers
  • Define important ACATS nonstandard transfer types

Video length: 20 minutes

CBRS Overview - Part 2

View Part 3 of the ACATS Overview: Understanding the Automated Customer Account Transfer Service five-part series to learn about:

  • ACATS process
  • ACATS standard transfer cycle
  • Statuses of the ACATS standard transfer cycle
  • Standard and nonstandard reject codes

Video length: 17 minutes

CBRS Overview - Part 3

Watch ACATS Overview Part 4 to learn about the:

  • ACATS-Fund/SERV interface.
  • Position Transfer Fund (PTF) function.
  • Mutual Fund Asset Delete process.
  • Fund Registration (FR) record.
  • Default Mutual Fund Registration.
  • Outcome if a Mutual Fund Company does not acknowledge a transfer.
  • Insurance asset transfer process.

Video length: 15 minutes

CBRS Overview - Part 4

View this final part in the ACATS Overview series to learn about

  • NSCC money settlement and incentive charges
  • Identifying exceptions to the ACATS settlement process
  • Automated DTC Deliver Order (DO) process
  • How eligible assets are priced or valued
  • Relationship between input and output cycle times
  • Output reports and the times they are available
  • ACATS Statistical reports

Video length: 15 minutes

CBRS Overview - Part 5

Remember to download a transcript of the webcast through the Resources link in the upper right corner of the player.

ACATS Fund/SERV

ACATS interfaces with NSCC’s Fund/SERV system, which processes and settles mutual fund transactions. The link between the ACATS and Fund/SERV system facilitates the transfer of mutual fund assets between two broker-dealers or a broker-dealer and a fund company. Mutual Fund Service Members of NSCC are eligible to use the service on a limited basis, expediting the re-registration of fund positions when a customer account moves from one firm to another or when a customer mutual fund asset moves between a broker-dealer or bank and a fund. ACATS standardizes the mutual fund re-registration procedures, reducing operating costs, and decreases the processing time of transaction settlements and re-registration of transferred fund positions. Learn more about the ACATS-Fund/SERV process that links ACATS with the Fund/SERV mutual fund service, see ACATS-Fund/SERV.

Industry Cheat Sheet

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Fund/Firm Transfer Capability Best Practices

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ACATS Industry Best Practices — Registration Indicator

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ACATS Industry Best Practices — Transfer Reject

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ACATS Industry Best Practices – ACATS Shortened Cycle

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ACATS Overview: Understanding the Automated Customer Account Transfer Service - Part 1

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ACATS Overview: Understanding the Automated Customer Account Transfer Service - Part 3

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ACATS Overview: Understanding the Automated Customer Account Transfer Service - Part 2

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Bank ACATS Best Practices

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Nonstandard Transfers User Guide for Banks

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ACATS Insurance Registration Input (IR) RJE - Fixed (DATATRAK SYSID: 32667)

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ACATS Mutual Fund Registration Input (FR) RJE - Fixed (DATATRAK SYSID: 32667)

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