Corporate Actions Processing

Welcome! In this section of the DTCC Learning Center you will find the resources you need to maximize your use of ClaimConnect^TM. Use Quick Links, the ClaimConnect^TM Resources tab (utilize filters to help narrow returned results), and Search to learn more.

Welcome! In this section of the DTCC Learning Center you will find resources related to DTC's Corporate Actions Processing Service for Distributions and CA Web. Use Quick Links, the Distributions Resources tab (utilize filters to help narrow returned results), and Search to learn more.

DTC’s Corporate Actions Processing Service for Distributions provides full lifecycle processing, including announcing details of upcoming events, providing participants with information about their entitlements, accepting and acting on their instructions, and collecting, allocating and reporting payments.

The Distributions service includes processing events such as cash and stock dividends, principal and interest (P&I), capital gain distributions, return of capital, spin-offs, stock splits, and other events that arise from the servicing of the approximately 1.3 million active securities eligible at the depository.

P&I Cash Processing interacts with over 7,000 paying agents and issuers annually to facilitate the allocation of P&I entitlements to DTC participants on the scheduled payment date. For cash distributions, DTC provides additional services related to tracking for stock loan, repo, and fail transactions. DTC also provides the opportunity for its members to receive dividend reinvestment, payment in a foreign currency, and tax relief at-source for tax withheld on dividends paid on non-U.S. issues (See Global Tax Services fact sheets). Securities eligible for this service include foreign shares eligible at the depository but held in custody by DTC with local custodians and depositories. To learn more about Full Lifecycle Distributions Processing for Securites, be sure to visit the Distributions page on DTCC's corporate website (www.dtcc.com). You may also wish to visit the By-Laws, Rules and Procedures page for access to various Fee and Service Guides.

Here In the Distributions section of the Learning Center you'll find learning content specific to CA Web. Be sure you login and utilize the Resources tab at the top of this page to access content related to:

• CA Web Distributions - including
  • the Distributions Dashboard,
  • Distributions Instructions,
  • Distributions Entitlements and Allocations, and
  • Distributions Adjustments.

Note: For information about Redemptions and Reorg functionality in CA Web, be sure to access those areas within the Corporate Actions Processing section of the Learning Center. If you haven't already and you want to familiarize yourself with CA Web, be sure to visit the CA Web section. 

Recommended Resources

• CA Web Help 
  The CA Web Help includes information for Distributions and Redemptions and thoroughly explains the CA Web interface and functionality. This is where you'll find the latest and most up-to-date information about CA Web and we recommend it as both the place to start and as a comprehensive learning solution.
• Provisioning Access and Roles to CA Web Users
  This guide for Super Access Coordinators/Access Coordinators describes how to create a CRS profile, how to provide the profile with access, and what the possible roles are in CA Web.

We recommend you begin by reviewing the CA Web Help as it explains all aspects of the Corporate Actions Web system.

Welcome! In this section of the DTCC Learning Center you will find resources related to DTC's use of ISO 20022 real-time MQ messaging and files for automated electronic communication with clients. Use Quick Links, the ISO 20022 Resources tab (utilize filters to help narrow returned results), and Search to learn more.

ISO 20022 is an international messaging standard that simplifies global business communication by creating a common language for financial information. DTC uses ISO 20022 real-time MQ messaging and files for automated electronic communication with clients. The ISO 20022 standard provides a modernized business model and platform that replaces legacy proprietary formats and files.

Corporate Actions Messaging Specifications for ISO 20022 are intended as an implementation overview for both technical and business experts. DTCC uses the ISO 20022 Corporate Actions Message format for its Corporate Actions Announcements, Entitlements and Allocations, Instructions and Meetings data. 

The following resources may be accessed via the ISO 20022 Messaging Specifications page on DTCC's corporate website: 

Standard Release (SR) message types in .zip archives:

• Business Application Header
• Announcements 
• Entitlements and Allocations
• Elective Dividend Instructions
• Voluntary Reorganization Instructions
• Meeting Proxy

DTCC provides messaging specifications for the standard ISO 20022 message and when applicable, its proprietary Extension component. 

The specification zip files contain the following folders, when applicable:

• Message Usage Guidelines in Excel format
• Message Usage Guidelines in .pdf format
• DTCC extension schemas
• ISO 20022 unrestricted schemas

Also available are the following ISO 20022 Messaging User Guides:

• Getting Started - Announcements & Data Model
• Lifecycle: 
  • Distributions (Entitlements and Allocations)
  • Redemptions (Entitlements and Allocations)
  • Reorganizations (Entitlements and Allocations)
• Instructions:
  • Distributions
  • Reorganizations

Other, publically available related resources can be found at the following locations:

• Corporate Action Data Dictionaries
• Automating Distributions Instructions for Elective Dividend Events

 The information and links above are provided for your convenience. For additional ISO 20022 Messaging resources, see the ISO 20022 Messaging Resources tab.

Welcome! In this section of the DTCC Learning Center you will find resources related to DTC's Corporate Actions Processing Service for Redemptions and CA Web. Use Quick Links, the Redemptions Resources tab (utilize filters to help narrow returned results), and Search to learn more.

DTC’s Corporate Actions Processing Service for Redemptions provides full lifecycle processing, including announcing details of upcoming events, providing participants with information about their entitlements, and collecting, allocating, and reporting payments. The Redemptions service includes events such as full and partial calls, final paydowns, maturities, full and partial pre-refundings, partial defeasances, terminations, and other events that arise from the servicing of securities eligible at the depository. To learn more about Full Lifecycle Processing of Redemptions for Securites, be sure to visit the Redemptions page on DTCC's corporate website (www.dtcc.com). You may also wish to visit the By-Laws, Rules and Procedures page for access to various Fee and Service Guides.

Here In the Redemptions section of the Learning Center you'll find learning content specific to CA Web. Be sure you login and utilize the Resources tab at the top of this page to access content related to:

• CA Web Redemptions includes:
  • Redemptions Dashboard and Announcements
  • Redemptions Advanced Search
  • Redemptions Record Detail
  • Redemptions Entitlements, Allocations and Adjustments

Note: For information about Distributions and Reorg functionality in CA Web, be sure to access those areas within the Corporate Actions Processing section of the Learning Center. If you haven't already and you want to familiarize yourself with CA Web, be sure to visit the CA Web section. 

Recommended Resources

• CA Web Help 
  The CA Web User Guide compiles the contents of the CA Web Help, including information for Distributions and Redemptions and thoroughly explains the CA Web interface and functionality. This is where you'll find the latest and most up-to-date information about CA Web and we recommend it as both the place to start and as a comprehensive learning solution.
• Provisioning Access and Roles to CA Web Users
  This guide for Super Access Coordinators/Access Coordinators describes how to create a CRS profile, how to provide the profile with access, and what the possible roles are in CA Web.

We recommend you begin by reviewing the CA Web Help as it explains all aspects of the Corporate Actions Web system.

Welcome! In this section of the DTCC Learning Center you will find resources related to DTC's Corporate Actions Processing Service for Reorganizations and CA Web. Use Quick Links, the Reorg Resources tab (utilize filters to help narrow returned results), and Search to learn more.

DTC’s Corporate Actions Processing Service for Reorganizations provides full lifecycle processing, including sourcing and announcing the details of upcoming events, accepting and acting on instructions, and collecting, allocating, and reporting on the resulting entitlements. The Reorganizations service includes the announcement and processing of events such as exchange offers, conversions, Dutch auctions, mergers, puts, reverse stock splits, tender offers, rights and warrant exercises, and other events arising from the servicing of the securities eligible at the depository. To learn more about Lifecycle Reorganization Processing for Servicing Securites, be sure to visit the Reorganizations page on DTCC's corporate website (www.dtcc.com). You may also wish to visit the By-Laws, Rules and Procedures page for access to various Fee and Service Guides.

Here In the Reorg section of the Learning Center you'll find learning content specific to CA Web. Be sure you login and utilize the Resources tab at the top of this page to access content related to:

• CA Web Reorganizations - including
  • Reorganizations Dashboard and Announcements,
  • Reorganizations Record Detail,
  • Reorganizations Entitlements and Allocations, and
  • Reorganizations Adjustments.

Note: For information about Distributions and Redemptions functionality in CA Web, be sure to access those areas within the Corporate Actions Processing section of the Learning Center. If you haven't already and you want to familiarize yourself with CA Web, be sure to visit the CA Web section. 

Recommended Resources

• CA Web Help 
  The  CA Web Help includes information for Distributions and Redemptions and thoroughly explains the CA Web interface and functionality. This is where you'll find the latest and most up-to-date information about CA Web and we recommend it as both the place to start and as a comprehensive learning solution.
• Provisioning Access and Roles to CA Web Users
  This guide for Super Access Coordinators/Access Coordinators describes how to create a CRS profile, how to provide the profile with access, and what the possible roles are in CA Web.

We recommend you begin by reviewing the CA Web Help as it explains all aspects of the Corporate Actions Web system.

Welcome! In this section of the DTCC Learning Center you will find resources to support your use of DTC’s Dividend and Income Processing services. You can use Search, the Resources tab (includes filters to help narrow your search), and Quick Links to learn more.

DTC's Dividend services include announcing, collecting, allocating and reporting dividend, interest and certain principal payments on behalf of its participants with securities in DTC custody. The Dividend and Income Processing section provides additional information about:

• CMO Trade Adjustment System (CTAS)
• PUT Bonds

Login and expand the sections below to learn more.