ITP Data Analytics - the new analytics service supporting ITP products - will be launching in January and replacing the Benchmarks Trade Analytics service. For existing users of Benchmarks, you can find resources on this page to support your ongoing usage of Benchmarks Trade Analytics, alongside resources to support your transition to the new ITP Data Analytics service.
What is ITP Data Analytics?
ITP Data Analytics delivers an operational performance measurement solution for broker/dealers and investment managers, by providing powerful analytical tools for researching and optimizing the timeliness and accuracy of your trade processing. Using your CTM data, ITP Data Analytics quantifies your post-trade processing behaviour, providing analytic metrics through a series of reports allowing you to analyze and measure your performance against your counterparties and peer, available through a UI with an interactive dashboard. Details of the available reports can be found below:
Configuring Your Access to the ITP Data Analytics UI
If you already have a CTM user ID and your organization subscribes to the Benchmarks offering, you will automatically have access to the ITP Data Analytics UI through the ITP Web Portal. This requires you to log in with your ServiceCentral account and select the Data Analytics tile. Visit ITP Web Portal to learn more.
If you do not have a CTM user ID, you will need to work with your CTM Product Administrator ahead of time to configure your access. The Product Administrator is responsible for managing users and other product administrators. Full details on requirements and how to configure your access can be found below:
- If you don’t have a CTM user ID, please reach out to your CTM Product Administrator who can submit a request for one on your behalf. Details of the specific roles required for both CTM and ITP Data Analytics can be found in
Overview of Roles: Institutional Trade Processing
- If your organization uses more than one CTM BIC, you may need to be set up with On Behalf Of (OBO) access to additional CTM BICs to be able to access all data available for your organizations in ITP Data Analytics. This will avoid the need to create multiple user IDs. If you are missing OBO access to any of your organizations, your Product Administrator will be able to submit a request on your behalf.
For more information on the roles and responsibilities of a Product Administrator, visit Manage My Services – Product Administrator which includes details of how to request new user IDs and add new roles to existing user.
To find out who your Product Administrator is:
- Go to ServiceCentral – Manage My Services. From the dropdown list, select the appropriate ITP product (in this case CTM) and click “Search”. A list of your current Product Administrators will appear.
- Or contact our Client Contact Center (CCC) - our global support telephone numbers are listed at http://www.dtcc.com/client-center.
Benchmarks Trade Analytics (legacy service)
Benchmarks Trade Analytics is being replaced by the new ITP Data Analytics service. For those clients that still need support using Benchmarks Trade Analytics, resources are available here.