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DTCC Exception Manager
Welcome! In this section of the Learning Center you will find resources to support the needs of organizations who submit exceptions to the Exception Manager portal and those who use the UI to view and manage those exceptions. To find the content you need, either use the Search field, view all relevant topics below or navigate to all videos and documents by accessing Resources.
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The DTCC Exception Manager service is a venue to publish, manage, and communicate on exceptions throughout the trade lifecycle process. This exception and workflow management service supoorts all securities transactions globally.
The Exception Manager service centralizes and standardizes exception processing to enable faster resolution and deliver a significant reduction in the number of exceptions.
The below videos demonstrate how Exception Manager can be used in the day-to-day resolution of settlement exceptions, by different members of a Settlement team.
DTCC Exception Manager: User Story 1 - Manager
Learn how a manager can use the DTCC Exception Manager to monitor and assign exceptions amongst their team.
DTCC Exception Manager: User Story 2 - Team Member
Learn how a member of an equity trade support team uses DTCC Exception Manager to manage their day-to-day exceptions.
The below documents provide an overview of the Exception Manager service.
DTCC Exception Manager: Service Overview
DTCC Exception Manager: System Requirements
DTCC Exception Manager: Partial Settlement Overview
Product Release Information
The below documents describe the enhancements that have been made to Exception Manager service in the most recent releases.