CA Web Service: Factor and Rate - Effective Challenge

Prior to submitting an inquiry for a Factor and Rate issue for the CA Web service, select from the categories below and follow the steps to find the answer. Most queries can be answered using this self-service tool.

• Missing/Incorrect Rate/Rate Breakdown
• Missing/Incorrect Factor/Factor Breakdown
• Missing Event
• Event Type Validity
• Allocation Status
• Payment Record Date Challenge

The answer to most Asset Service inquiries is available on the CA Web Event Detail or in the event's Comments tab.

Review the Corporate Actions Web User Guide for details on using the CA Web service. Note: Log into the DTCC Learning Center prior to clicking on the link to ensure direct access.)