Payment/Record Date Challenge
Event details, such as Record Date and Payment Date, are provided when the CUSIP is made DTCC eligible and/or the event notification is provided to DTCC by the issuer, agent, or exchange.
Settlement Date generally is determined by the accrual period for the event (Debt), or the ruling exchange (Exchange listed Equities).
Payment Dates may be missing to indicate that the event has been announced but that a Payment Date has not yet been determined. These dates will be updated once the Payment Date is confirmed.
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Take a screenshot of CA Web (including the Record Detail Page ID #) showing the missing/incorrect information and obtain official documentation from company/agent/issuer or exchange containing details showing event information. Send the screenshot and documentation to [email protected].
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| DTCC does not accept documentation from third-party vendors. |
DTCC works diligently with agents and exchanges to obtain event details. Updates are published within CA Web as information is made available and is verified. Monitor CA Web for further updates.
DTCC does not provide rate breakdowns/calculations or documentation to Data Services clients.