CTM User Interface: Change Your Password

If you cannot access your account, or if your password expires, you need to reset it. Reset your password in one of three ways depending which page you are on. If you encounter any issues while resetting your password, contact the Client Center.

Resetting your password changes it for all your ITP accounts, including Client Test (PSE) and Production.

 

Click the icons to expand, collapse, and print the content on this page.

 

 

  1. Click Password from the profile drop-down menu to open the Log in window.
  2. On the DTCC Password Management window enter your employee number and click Continue. Enter you WIN password to proceed.
  3. Click Change passwords.
  4. If you have more than one account, select all.
  5. Enter and confirm a new password according to the requirements in the window.
  1. Click Forgot your Password? to open the Forgot Password window.
  2. Enter your Login ID and click Continue. DTCC sends an email to the address associated with your account.
  3. Read the email, and click the url to reset your password.
  4. If prompted, complete the reCAPTCHA.
  5. If you have more than one account, select all.
  6. Enter and confirm a new password according to the requirements in the window.